Shipping and Distribution Policy

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SHIPPING AND DISTRIBUTION POLICIES

SERVICE

  • We want to get things to you as quickly as humanly possible.
  • If there is a shipping charge (for expedited or international shipping, for example), we are not in business to “profit” from shipping; you are charged what we are charged.

Our primary shipping service is USPS ground service that takes 5-7 business days from coast-to-coast (many of our products ship from Lawrenceville, GA).

DELIVERY

Availability

Every product detail’s page will show a value similar to “Usually Ships in 2-3 days”. It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as many as several weeks (especially custom orders). The availability value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the availability timeframe, but it is an estimate only.

Method of Delivery

Our default shipping method is USPS (for commercial and residential addresses in the US and all its territories) and usually takes 5-7 business days depending on the distance to destination (freight pricing for large orders over 70lbs).

Expedited options: USPS Priority is two business days for US domestic orders. You must write a special note to receive this service and will be sent an email invoice for the service at cost.

Delivery time is based on business days. For example, if you place an order on Sunday, we will not ship an item the same day as many of the shippers are closed.

FREE SHIPPING

Free shipping is standard on all purchases in the WCK Shop on United States domestic orders only.

Contact us at info@whatthechrysanthemumknows.com for the latest international offers.

CALCULATING COSTS

We do not profit from shipping. Should we charge for expedited shipping, or if we’re shipping your order internationally, your shipping cost will be the same as we are charged by the shipping company used to deliver your package. A service other than USPS may be chosen depending on mailing destination and service needs. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

INTERNATIONAL SHIPPING

If you’d like to make a custom purchase and have it shipped internationally, please send us an email at info@whatthechrysanthemumknows.com. Be sure to include a list of the products you’d like to purchase, your full name, your full shipping address, phone number, and the email address to which we should send a Paypal invoice (we currently only accept Paypal payments for orders shipped abroad). A member of our Customer Service team will contact you to make arrangements.

DISTRIBUTORS

If you placed an order for one of our products through a distributor (online or retail), the distributor is responsible for all shipping and returns related to that product and its condition.

If you would like to distribute our products in an online or retail store, you may qualify for a wholesale discount.  You will be given a coupon code for purchase through the WCK Shop for order quantities under 50 book copies.  You will be asked to go through Ingram Spark for order quantities over 50 hardcover printed book copies and through Amazon Createspace for order quanities over 50 paperback printed book copies.  Send an email to info@whatthechrysanthemumknows.com for all other product purchase options and offers.